‘Growing EMS Leaders’ Keynote Opens 2016 Pinnacle Conference

Teamwork. Training. Trust. These were the key leadership attributes highlighted in the opening keynote of the 2016 Pinnacleconference. The speaker, Mark Hertling, is a retired lieutenant general with the U.S. Army and current senior vice president of Florida Hospital. He joked that he joined healthcare because he "didn't see enough combat in the military." Though the trope of infighting and political struggle in the healthcare industry is certainly an easy target, Hertling chose instead to...


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